When it comes to connections, Mike Martin is the go-to guy. As the inside sales manager, Martin has worked with Brokk equipment and Brokk customers for more than 20 years.<\/p>\n
\u201cI\u2019m the guy that wants to know everyone,\u201d said Martin. \u201cI know who owns Brokk machines, what models they own and where they\u2019re located. That makes it easy for me to get those connections started for people.\u201d<\/p>\n
Connections \u2013 they\u2019re a large part of what Brokk offers customers. Whether it\u2019s with a machine, a contractor or a Brokk Job \u2013 something that only a Brokk can do or do better than anyone else \u2013 Martin and his crew are dedicated to putting in the work to help customers grow their businesses. In fact, it\u2019s Martin\u2019s favorite part of the job.<\/p>\n
\u201cWhat we do at Brokk is almost more of a consulting role for our customers,\u201d said Martin. \u201cWe\u2019re here to provide the Brokk machines, yes, but more than that, we\u2019re here to help our customers succeed.\u201d<\/p>\n
And that means working with customers before and long after the sale. Martin and his team get to know each customer and their business, then find the best solution. These services include training, equipping customers with Brokk machines and helping connect contractors that own Brokk machines to those that don\u2019t.<\/p>\n
\u201cSometimes, we\u2019ll get calls from customers that have the perfect Brokk Job, but they can\u2019t justify purchasing a Brokk for a single project,\u201d said Martin. \u201cIn these instances, I\u2019ll work on connecting them with either a rental center or with a Brokk contractor that can come in and help on the job.\u201d<\/p>\n
The Brokk sales team also strives to keep all of their customers \u2013 new and old \u2013 in the loop. Whether it\u2019s providing new products and attachments or finding them jobs in their area that would be perfect for their Brokk machine, it\u2019s the kind of customer service that keeps Brokk and its customers ahead of the game.<\/p>\n
Connect with Mike Martin by email at mike@brokkinc.com or call (800) 621-7856.<\/p>\n","protected":false},"excerpt":{"rendered":"
When it comes to connections, Mike Martin is the go-to guy. As the inside sales manager, Martin has worked with Brokk equipment and Brokk customers for more than 20 years. <\/p>\n","protected":false},"featured_media":0,"parent":0,"menu_order":179,"template":"","class_list":["post-3407","news","type-news","status-publish","hentry","news_categories-brokk-articles"],"acf":[],"yoast_head":"\n